Jess in Time

Capabilities

The systems and tools behind the delivery.

Tools vary from team to team, and I adapt to new software quickly. However, to give you a clear sense of my day-to-day stack, these are the platforms I rely on to keep things moving.

Key integrations

Systems I've joined up

The external services and platforms I've connected into product journeys and the business context that came with each one.

Credit & verification

  • Experian
  • Companies House

Credit checks, identity verification, and company data lookups.

Payments

  • PayPal
  • Barclaycard

Payment flows, refunds, reconciliation workflows, and integration testing on card payment systems.

Property & valuation

  • RICS

Survey and valuation integrations for property finance.

Product analytics

  • PostHog

Tracking user behaviour to prioritise the right improvements.

Lending platforms

  • Origination to servicing platforms

End-to-end loan journeys from application to live account management.

Distribution & operations

  • Price comparison websites
  • Claims systems

Customer acquisition channels and operational claims handling.

Toolkit

Tools I work in every day

Design, mapping & documentation

Making ideas visible before they're built, from wireframes and process maps to living requirements docs.

FigmaMiroMicrosoft VisioLoopyNotionLovableFull Microsoft 365 suite

Delivery, product & API work

Running sprints, tracking bugs, testing APIs, and keeping tickets moving from backlog to done.

JiraAzure DevOpsPostmanSolarWinds Service Desk / Samanage

Reporting, analytics & insight

Tracking behaviour, measuring outcomes, and building reports that help teams decide what to build next.

PostHogGoogle AnalyticsPower BI

AI in the workflow

Speeding up research, drafting requirements, and turning meeting notes into clear next steps.

ClaudeGeminiNotebookLM

Configuration & data fluency

Lending configuration & technical reading

I can read and work with structured data and configuration files directly, which means fewer lost-in-translation moments between business rules and engineering.

  • XML & JSON
  • Configuring complex lending products
  • Underwriting rules in XML

Domain grounding

Where the technical knowledge comes from

Alongside the delivery experience, I've deliberately built formal knowledge in the areas that regulated financial products live or die on. Here's what each one actually gives you on a project.

Microsoft

Business Analyst Professional Certificate

Microsoft

Formal grounding in requirements elicitation, process modelling and data-led analysis (including AI-related modules), so I can apply the discipline behind clean traceability while using AI tools responsibly to speed up research, drafting and documentation.

Dublin Business School

Fund Accounting qualification

Dublin Business School

I can read the financial mechanics underneath a product (NAV, valuations, reconciliations and ledger movement), so financial logic and reporting requirements get specified correctly the first time.

The Institute of Banking

Qualified Financial Adviser (QFA)

The Institute of Banking

Completed full professional training for the Irish QFA designation, recognised by University College Dublin and equivalent to UK CeMAP and DipPFS standards, mastering the core mechanics of mortgages, pensions and investments.

Want to see how this stack fits your delivery? Send a note and I'll come back to you.

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